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    Fuelsgate Platform Terms & Conditions

    By generating or downloading a Fuelsgate Ticket Order, you agree to these terms.

    🚚 For Vendors (Truck Owners / Drivers)

    1. Our Service (Fuelsgate):

    • Fuelsgate (www.fuelsgate.com) is a Smart Connector platform. We help you discover and get matched with available loads for your truck.
    • We provide you with Request for Quote (RFQ) details from potential customers.
    • We generate a Ticket Order when a match is confirmed, formalizing the agreement.

    2. Your Commitments:

    • Provide accurate and current details of your truck (license plate, capacity, product type) and its precise location (depot/park name).
    • Prepare quote and respond promptly to RFQ.
    • Adhere to the agreed freight cost and customer with your Bank details.
    • Crucially, pay commission fee to Fuelsgate's bank account immediately upon successful match finalization and before product loading. Fee & Bank details are on the Ticket Order.
    • Cooperate fully with the customer's representative at the depot/park.

    3. Fuelsgate's Role & Limits:

    • Fuelsgate is ONLY a matching and discovery platform.
    • We are NOT responsible for:
      • The actual delivery of the product.
      • The quantity or quality of the product.
      • The security of your truck or product during transit (the customer's representative is responsible for escort).
      • Payment of freight cost by the customer (this is direct between you and the customer).
      • Any loss, damage, theft, or dispute arising during or after the physical transportation.

    4. Acceptance:

    Generating or downloading the Ticket Order signifies your full acceptance of these terms.

    🛒 For Customers (Truck Hirer)

    1. Our Service (Fuelsgate):

    • Fuelsgate (www.fuelsgate.com) is a Smart Connector platform. We help you discover and get matched with available trucks at load depots or refineries for your fuel products.
    • We provide you with quotes from available vendors.
    • We generate a Ticket Order when a match is confirmed, formalizing the agreement.

    2. Your Commitments:

    • Provide accurate and complete details in your Request for Quote (RFQ).
    • Adhere to the agreed freight cost and terms for the matched truck.
    • Crucial Rule: Your representative MUST escort the truck from the depot to the delivery location.
    • NO ESCORT, NO DEAL. Fuelsgate will not facilitate any transaction where this rule is not followed.
    • Pay the Vendor directly for the freight cost (offline, as agreed between you and the vendor).
    • Crucially, pay commission fee to Fuelsgate's bank account immediately upon successful match finalization and before product loading. Fee & Bank details are on the Ticket Order.
    • Provide feedback / rating on the vendor via the platform after delivery.

    3. Fuelsgate's Role & Limits:

    • Fuelsgate is ONLY a matching and discovery platform. We do not own drivers / trucks.
    • We are NOT responsible for:
      • The actual delivery of the product.
      • The quantity or quality of the product.
      • The performance of the truck or driver during transit.
      • Any loss, damage, theft, or dispute arising during or after the physical transportation.
      • Ensuring the vendor receives their freight payment (this is direct between you and the vendor).

    4. Acceptance:

    Generating or downloading the Ticket Order signifies your full acceptance of these terms.

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